Role & responsibilities

- Coordinate with customers regarding testing requirements for home appliances and electrical/electronic products.

- Handle inquiries related to testing services, quotations, sample submission, timelines, and reports.

- Maintain proper records of customer communications, sample details, and project status.

- Coordinate internally with laboratory engineers and technical teams for timely execution of testing activities.

- Follow up with clients for pending documents, approvals, payments, and sample dispatches.

- Assist in preparation and sharing of quotations, work orders, invoices, and test reports.

- Update customers regarding testing progress and report delivery schedules.





- Ensure proper documentation as per NABL / ISO 17025 quality management procedures.

- Support business development activities through customer engagement and service coordination.

Preferred candidate profile

- 5-7 years of experience in customer coordination, laboratory coordination, client servicing, or back-office operations preferred.

- Good understanding of electrical/electronic or home appliance products will be an added advantage.

- Proficiency in MS Office (Excel, Word, Outlook).

- Positive follow-up and coordination skills.

📌 Customer Coordinator- Home Appliances of Electronic Testing Lab (Manesar)
🏢 Vardan EnviroNet
📍 Manesar