Shell Consultancy is hiring for Customer Care Executive!

About the Company

Shell Consultancy is a leading firm in the IT service and consulting industry, dedicated to providing exceptional solutions and support to our clients. We pride ourselves on fostering a agile and supportive work workplace where employees can grow and thrive. Join our team and contribute to a culture of excellence and customer satisfaction.

Responsibilities of the Candidate:
Handle customer inquiries and complaints via phone, email, and chat in a skilled and timely manner.
Provide accurate information about products and services.
Resolve customer issues efficiently and effectively, escalating when necessary.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to ensure customer satisfaction.
Continuously strive to improve customer service processes and outcomes.

Requirements:
0 years of experience (fresher).
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively.
Strong problem-solving abilities.
Customer-focused with a positive attitude.
Basic computer proficiency.

📌 Customer Care Executive Jaipur
🏢 Unstop
📍 Jaipur