Job Description
Trade Claims Processing
Receive, review, and validate customer trade claims.
Verify claims against approved schemes, contracts, promotions, rebates, and trade agreements.
Ensure complete supporting documentation is available before processing.
Process credit notes, deductions, rebates, and settlements within defined SLAs.
Claims Validation & Controls
Validate customer eligibility, promotion period, volumes, rates, and commercial terms.
Identify duplicate, incorrect, or non-compliant claims.
Escalate disputed or exceptional claims for approval.
Maintain proper audit trail and supporting documentation.
Financial Accounting & Reconciliation
Support monthly trade accrual review and reconciliation.
Ensure claims are adjusted against appropriate accrual balances.
Coordinate with Finance to ensure accurate GL coding and accounting treatment.
Assist in month-end and year-end closing activities relating to trade spends.




Dispute Resolution
Coordinate with Sales, Commercial, Customer Service, and Finance teams to resolve claim disputes.
Track open claims and ensure timely closure.
Follow up with customers for missing documentation or clarifications.
Reporting & Analytics
Prepare periodic reports on:
Claims received and processed
Aging analysis
Rejected claims
Outstanding deductions
Trade spend utilization
Identify trends and recommend process improvements to reduce claim cycle time and errors.
Compliance & Governance
Ensure adherence to company policies, trade agreements, and SOX/internal control requirements.
Support internal and external audits by providing claim documentation and reconciliations.
Highlight potential risks, leakages, or control gaps.

📌 Tcm / Tpm Associate Consumer Health Begumpet
🏢 Dr. Reddy's Laboratories
📍 Begumpet