Restaurant Captain – Key Duties & Responsibilities
Guest Service
Welcome and attend to guests professionally.
Ensure prompt and courteous service.
Handle guest requests, complaints, and feedback.
Ensure guest satisfaction throughout the dining experience.
Team Supervision
Supervise waiters, stewards, and service staff.
Allocate tables and duties among staff.
Monitor staff grooming, punctuality, and discipline.
Guide and train junior service staff.
Restaurant Operations
Check restaurant opening and closing arrangements.
Ensure tables, chairs, cutlery, crockery, glassware, and service stations are properly arranged.
Monitor cleanliness and hygiene of the restaurant.
Coordinate with the kitchen for smooth food service.
Food & Beverage Service
Ensure orders are served correctly and on time.
Check food presentation and portion/service standards.
Coordinate special requests, VIP guests, and group bookings.
Ensure proper billing and settlement procedures.
Coordination
Coordinate with Kitchen, Bar, Housekeeping, Front Office, and Accounts when required.




Communicate daily operational issues to the Restaurant Manager/F&B; Manager.
Follow management instructions and hotel policies.
Stock & Equipment
Monitor availability of cutlery, crockery, glassware, napkins, and other service items.
Report breakages, shortages, and maintenance issues.
Avoid unnecessary wastage and ensure proper handling of equipment.
Quality & Standards
Maintain hotel service standards at all times.
Ensure proper grooming and uniform standards.
Monitor hygiene, safety, and cleanliness.
Conduct pre-shift briefings and communicate daily instructions to staff.
Additional Responsibilities
Assist in restaurant promotions, events, and functions.
Maintain proper communication between service staff and management.
Prepare or assist with daily operational reports when required.
Take responsibility for the overall smooth operation of the assigned restaurant section.

Pay: ₹18,000.00 - ₹23,000.00 per month

Perks:
Adaptable schedule
Food provided

Work Location: In person

📌 Restaurant Captain Nedumbassery (India)
🏢 DIANA HEIGHTS LUXURY HOTEL
📍 India