We are looking for a reliable and customer-focused Installation Engineer to oversee the installation of products/services at client sites. The ideal candidate should have hands-on experience in customer handling, solid problem-solving skills, and fluency in multiple languages to communicate effectively with diverse clients.
Key Responsibilities:
Coordinate and manage product/service installations at customer locations
Handle customer queries and provide timely resolutions
Ensure smooth and professional customer experiences during installations
Identify and solve installation-related issues on-site
Report daily progress and issues to the operations team
Maintain installation tools and equipment properly
Follow safety protocols and company guidelines
Required Skills & Qualifications:
Engineering background preferred
Proven experience in customer handling (installation/service background preferred)
Strong problem-solving and troubleshooting skills
Positive communication and interpersonal skills
Ability to work independently and under pressure
Basic technical knowledge related to installation (training will be provided if needed)