Role Description

Responsible for driving revenue growth and managing long-term client relationships within the hotel segment and HORECA channel. Acts as the bridge between business development, account management, and customer retention — ensuring consistent pipeline growth while delivering a superior client experience.

Key responsibilities
Identify and acquire recent hotel, restaurant, café, and catering clients through cold calling, referrals, site visits, and industry events.
Manage and nurture existing client accounts in the HORECA segment, ensuring repeat business and contract renewals.
Maintain accurate and up-to-date records in the CRM system (leads, follow-ups, deals, pipeline status, contact history).
Conduct product/service presentations and demos to F&B; managers, purchase heads, and GM-level stakeholders.
Negotiate pricing,



contracts, and service-level agreements with hotel chains, standalone restaurants, and banquet/catering operators.
Collaborate with operations, supply chain, and logistics teams to ensure smooth onboarding and service delivery.
Track competitor activity, pricing trends, and market developments in the hospitality and food service sector.
Prepare weekly/monthly sales reports, pipeline forecasts, and CRM dashboards for management review.
Handle client complaints and escalations as the primary point of contact, coordinating internal resolution.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Crm Executive Azadpur
🏢 AGRONICO PRODUCTS PVT.LTD.
📍 Azadpur