19 Aug
|
g7 cr technologies
|
India
19 Aug
g7 cr technologies
India
G7 CR Technologies India Pvt Ltd, is expanding its team & is on the lookout for goal-oriented, self-driven & motivated individuals, to support the next phase of company’s growth strategy.
Industry: IT/Cloud Services Location: Bangalore
Job Title – Senior Cloud Service Engineer
Job Summary –
The Azure Support Advisor is responsible for delivering world-class technical support and guidance to Microsoft Azure customers. This role ensures rapid, accurate, and empathetic resolution of technical issues while driving a positive customer experience and fostering adoption of Microsoft’s cloud platform.
Key Responsibilities –
Provide high-quality technical support to Microsoft Azure customers through email, phone, and remote
Troubleshoot complex issues across Azure services (IaaS, PaaS, Networking, Storage, Identity, ) and deliver actionable solutions.
Collaborate with engineering and product teams to resolve escalated
Educate customers on Azure best practices, tools, and features to prevent recurring
Document troubleshooting steps and contribute to knowledge base
Manage customer expectations by providing timely updates and following through to
Participate in 24×7 support coverage, including shift and on-call
Required Qualifications: –
3+ years of hands-on experience with Microsoft Azure or equivalent cloud
Solid technical expertise in networking, virtualization, operating systems (Windows/Linux), and
Proven ability to analyze logs, run diagnostics, and debug complex distributed
Excellent communication skills with a strong customer-first
Experience working with support ticketing systems in SLA-driven settings
Preferred Qualifications:-
Microsoft Azure certifications (AZ-104, AZ-204, or equivalent).
Prior experience in a technical support or advisory role at enterprise
Familiarity with DevOps practices, automation (PowerShell, CLI, ARM/Bicep), and monitoring
About Us- G7 CR is one of fastest growing Cloud solution provider in India, with offices across, India & Singapore. We are increasing our footprint across other countries, i.e., UK, US, UAE & Russia to cater to increasing global demand for Cloud solutions & services. G7 CR has realized a growth of over 200% in revenue over the last 2 quarters & has a strong sales pipeline to propel the growth well into the future. We are looking for dynamic, self-driven & motivated individuals to support exponential growth & further our market reach.
📌 Senior Cloud Service Engineer Bengaluru (India)
🏢 g7 cr technologies
📍 India