Job title: Senior Customer Support Executive

Experience: Minimum 1 year of Customer Service experience
English Proficiency: Fluent English – C1 level and above

Roles & Responsibilities
Respond promptly to customer inquiries via phone, email, chat, or in person.
Provide accurate information about products, services, policies, and procedures.
Resolve customer complaints and issues efficiently while maintaining professionalism.
Record and maintain customer interactions, transactions, and feedback in the CRM system.
Follow up with customers to ensure their issues are resolved satisfactorily.
Maintain high standards of customer satisfaction and service quality.

Perks:
Virtual interview
Work location Malad Mumbai
Wtsap875O141536(HR)

Pay: ₹34,725.24 - ₹45,347.74 per month

Advantages:
Cell phone reimbursement
Health insurance
Life insurance

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Customer support: 1 year (Required)

Work Location: In person

📌 Senior Customer Support Executive Mumbai City
🏢 WOSTER INFOTECH PRIVATE
📍 Mumbai