Job Overview

We are looking for an E-Commerce Account Executive to manage and grow e-commerce accounts across online marketplaces and brand stores. The ideal candidate should be comfortable handling product listings, orders, inventory, promotions, performance tracking, and day-to-day account operations.

Key Responsibilities
Manage day-to-day operations of assigned e-commerce accounts.
Create, update, and optimize product listings, including titles, descriptions, images, pricing, and attributes.
Monitor orders, cancellations, returns, refunds, and customer issues.
Coordinate with inventory and operations teams to maintain product availability.
Track sales, revenue, orders, conversion, and other key account metrics.
Manage promotional activities, offers, and campaigns on e-commerce platforms.
Identify issues affecting account performance and take corrective action.
Maintain accurate product, pricing, and inventory data.
Coordinate with internal teams for order fulfillment and timely issue resolution.
Prepare regular performance reports and share actionable insights.
Monitor competitors, pricing, products, and market trends.
Ensure account health, catalog quality, and platform compliance.
Handle day-to-day communication with marketplace/platform support teams.

Required Skills




1–3 years of experience in e-commerce account management or marketplace operations.
Positive understanding of e-commerce platforms and seller dashboards.
Strong knowledge of Excel/Google Sheets.
Ability to work with product catalogs, inventory, pricing, and sales data.
Good analytical and problem-solving skills.
Robust communication and coordination skills.
Attention to detail and ability to manage multiple tasks.
Basic understanding of digital marketing and e-commerce metrics is preferred.

Key Performance Indicators (KPIs)
Sales & revenue growth
Order volume and conversion rate
Catalog/listing accuracy
Inventory availability
Order processing and fulfillment performance
Reduction in cancellations and returns
Campaign & promotion performance
Account health and issue resolution
Timely reporting and operational accuracy

What We Are Looking For

Someone who can take ownership of an e-commerce account end-to-end, identify problems proactively, coordinate with different teams, and continuously work towards improving sales and account performance.

Pay: ₹9,789.66 - ₹22,000.00 per month

Benefits:
Adaptable schedule
Paid time off

Work Location: Remote

📌 E Commerce Account Executive Noida
🏢 SparkSphere Venture Private
📍 Noida