At Delta4 Infotech Pvt. Ltd., We are developing innovative AI SaaS platforms -YourGPT and MCP 360, designed to help businesses through automation and sustainable growth.

We are looking for a QA Engineer & Tech Support (Fresher) professional who will be responsible for designing and executing test plans, implementing automation frameworks, providing technical assistance to users, and ensuring the quality, security, and performance of AI platforms.

This role is ideal for someone who values accuracy, attention to detail, and high-quality work, and who enjoys troubleshooting issues, supporting users, and contributing to an excellent overall user experience.

Key Responsibilities:
Create and execute test cases, test plans, and testing scenarios for AI agents, workflows, and platform functionalities.
Build, maintain, and improve automation testing scripts and frameworks using tools like Selenium, Cypress, and Playwright
Conduct end-to-end testing, API testing, and data verification for AI-driven workflows
Record, verify, and communicate customer-reported bugs to the development team
Track, report, and manage bugs using tools like Jira or similar platforms
Provide technical assistance to customers by diagnosing and resolving product-related issues




Troubleshoot problems related to AI agents, APIs, third-party integrations, and platform features
Work closely with developers to deliver high-quality product releases

Requirements:
Bachelor’s degree in Computer Science or a related field preferred
Minimum 6 months of relevant experience in QA testing or technical support
Strong communication, analytical, and problem-solving skills
Good understanding of CI/CD concepts and tools
Familiarity with REST APIs, JSON, and system integrations
Basic knowledge of software testing methodologies including functional, regression, integration, and system testing
Experience with automation testing tools such as Selenium, Cypress, or Playwright
Strong understanding of AI systems, chatbots, or AI-based applications/workflows

Why Join Us?
Contribute to developing and testing impactful real-world AI solutions
Gain practical exposure to advanced AI tools, workflows, and contemporary technologies
Work in a cooperative workplace focused on learning, growth, and innovation

Apply now by sharing your CV and join our expanding team.

Benefits:
Provident Fund

Work Location: In person

📌 Qa Engineer / Tech Support Fresher Sahibzada Ajit Singh Nagar
🏢 Delta4 Infotech
📍 Sahibzada Ajit Singh Nagar