Job Summary:
We are looking for a dedicated and customer-focused Call Center Executive to handle inbound and outbound calls, assist customers with product inquiries, and ensure a positive customer experience.

Key Responsibilities:
Handle incoming and outgoing calls in a qualified manner
Provide information about Ayurvedic products and services
Address customer queries, complaints, and feedback effectively
Maintain accurate records of customer interactions
Follow up with customers to ensure satisfaction and repeat business
Meet daily/weekly call and conversion targets

Requirements:
Minimum 2 years of experience in telecalling or call center roles
Good communication skills in Malayalam and English
Basic computer knowledge and CRM handling skills
Robust convincing and interpersonal skills
Ability to work in a target-driven environment

Preferred Skills:
Experience in healthcare, wellness, or Ayurvedic products
Sales-oriented mindset with customer handling skills

Working Location: Kochi

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:
Health insurance

Work Location: In person

📌 Call Center Executive Kochi
🏢 SAMEDHA AYURVEDICS
📍 Kochi