Front desk manager oversees reception and guest service operations, manages staff schedules, handles difficult customer complaints, and ensures a welcoming first impression.
Customer Service: Greet visitors, answer high-level inquiries, and resolve guest complaints with patience.
Daily Operations: Oversee check-in and check-out procedures, manage booking systems, and maintain tidy reception areas.
Administrative Tasks: Track office supplies, compile occupancy or visitor reports, and manage budgets.
Cross-Department Coordination: Communicate guest needs clearly to housekeeping, maintenance, or management team
Key Requirements & Skills:
Experience: 2 to 4 years of background in customer service, hospitality, or office administration.
Communication: Solid spoken and written skills in English and relevant local languages.
Tech Skills: Proficiency with booking software, CRM tools, and Microsoft Office / Google Workspace.
Soft Skills: Leadership, problem-solving under pressure, and a friendly, qualified demeanor

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Front Desk Manager Gopalganj (India)
🏢 Hotel Baibhaw Gopalganj Bihar
📍 India