Position Overview

Saheli Jewellers is seeking a courteous, articulate, and customer-focused Telecaller to support customer outreach, lead generation, and engagement activities. The role plays a key part in enhancing customer relationships and driving showroom footfall through effective telephonic communication.

Key Responsibilities
Make outbound calls to existing and prospective customers to communicate offers, schemes, and new jewellery collections.
Handle inbound calls and respond professionally to customer inquiries regarding products, pricing, schemes, and showroom details.
Generate qualified leads and schedule showroom visits or appointments.
Maintain accurate records of calls, customer interactions, and follow-up activities.
Coordinate with the sales team to ensure effective lead conversion and follow-ups.
Collect customer feedback and support customer retention initiatives.
Maintain high standards of professional communication and customer service at all times.

Eligibility Criteria
Minimum qualification: 12th Pass; graduation preferred.




Prior experience in telecalling, customer support, or sales coordination is an advantage.
Robust verbal communication skills in Hindi; working knowledge of English and local language preferred.
Pleasant voice, confident communication style, and customer-centric attitude.
Basic computer proficiency; familiarity with CRM systems is an added advantage.

Key Competencies
Telecalling & Customer Engagement
Lead Generation & Follow-up
Communication & Interpersonal Skills
Sales Coordination
Data Accuracy & Record Maintenance

What We Offer
Fixed monthly salary of ₹9,000 – ₹15,000 (based on experience and performance)
Opportunity to work with a reputed jewellery brand
Professional and supportive work environment
Training and growth opportunities opportunities

Job Types: Full time, Permanent, Fresher

Pay: ₹9,000.00 - ₹20,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Tellecaller Durg
🏢 Saheli jewellers
📍 Durg