We are a leading chit fund company committed to providing financial solutions and fostering community growth. We are seeking a dedicated Accounts Admin and detail-oriented to support our operations and drive lead conversions through effective telecalling.
Key Responsibilities
Administrative Support
Manage daily office operations, including filing, data entry, and document management.
Coordinate meetings, appointments, and maintain schedules for senior management.
Handle incoming and outgoing correspondence, ensuring timely responses.
Maintain and update client records and databases accurately.
Assist in preparing reports, presentations, and other administrative tasks as required.
Telecalling & Lead Conversion
Initiate outbound calls to potential clients to promote chit fund products and services.
Follow up on leads and inquiries, providing detailed information and addressing queries.
Achieve daily and monthly lead conversion targets through effective communication and persuasion.
Maintain detailed records of customer interactions and update the CRM system accordingly.
Collaborate with the sales team to ensure seamless new client acquisition lead handover and follow-up processes.
Qualifications
High school diploma or equivalent; a bachelor's degree is a plus.
Minimum 3 years experience in administrative roles; experience in telecalling or customer service is must.
Fluency in Tamil and English; proficiency in additional languages is a plus.
Strong organizational skills with attention to detail.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and CRM software.
Preferred Skills
Experience in the financial services or chit fund industry will be an added advantage.
Familiarity with lead management and conversion techniques.
Ability to handle customer objections and close sales effectively.
Knowledge of local market trends and customer preferences.
Advantages
Market-competitive salary with performance-based incentives.
Opportunities for career development and growth opportunities.
Supportive and collaborative work environment.
Health and wellness benefits.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
Account management: 3 years (Required)