Job Description: The candidate demonstrates excellent verbal communication skills and a transparent, pleasant tone suitable for customer interactions. They are confident, persuasive, and possess robust listening abilities, ensuring effective engagement and resolution of queries. The individual is target-driven, adaptable to dynamic work settings, and comfortable handling high call volumes. Additionally, they exhibit patience, professionalism, and a customer-centric approach, making them well-suited for calling and outbound/inbound calling responsibilities.
Responsibilities: Make outbound calls professionally and efficiently.
Communicate clearly and confidently with stakeholders to provide/get information.
Maintain accurate records of calls, interactions, and outcomes in the system.
Achieve daily/weekly calling targets and ensure timely follow-ups.
Build and maintain positive relationships with stakeholders through courteous and empathetic communication.
Adhere to company policies, scripts, and compliance guidelines during all interactions.
Collaborate with team members and report progress or challenges to the supervisor.

Qualifications: Graduate 1 - 3 Years

📌 Executive Noida
🏢 EXL Service
📍 Noida