We’re looking for a Customer Support Representative who thrives in rapid-paced environments and genuinely cares about delivering exceptional customer experiences. You’ll be the first point of contact for our users—resolving queries, ensuring satisfaction, and representing the brand with empathy and clarity.
What You’ll Do
Handle inbound and outbound customer interactions (calls, WhatsApp, chat, email)
Resolve customer queries, complaints, and service requests efficiently
Coordinate with internal teams to ensure seamless issue resolution
Maintain accurate records of customer interactions and feedback
Drive customer satisfaction and retention through proactive support
Identify patterns in issues and suggest process improvements
What We’re Looking For
1–3 years of experience in customer support / customer success
Robust communication skills (English, Hindi Marathi required; Kannada is a plus)
Problem-solving mindset with high ownership
Ability to handle pressure and multitask
Basic computer proficiency (CRM tools, Google Sheets, etc.)
Customer-first attitude with empathy and patience
What You’ll Get
Competitive fixed salary + performance-based incentives
High-growth, fast-paced startup setting
Direct exposure to operations and customer experience strategy
Prospect to grow into senior/customer success roles
Bonus Points If You
Have worked in healthcare, service startups, or operations-heavy roles
Are comfortable working in rotational shifts
Work Location: In person Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Sales Executive Juhu
🏢 Lifetime Health Plus Care
📍 Juhu
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