We are looking for a Customer Support Executive who can handle customer queries professionally and provide quick and effective solutions. The ideal candidate should have valuable communication skills, a customer-friendly attitude, and the ability to handle multiple queries efficiently.

Key Responsibilities
Handle customer queries through emails and chat, calls.
Assist customers with product information, order status, delivery, returns, replacements, and refunds.
Understand customer concerns and provide appropriate solutions.
Coordinate with the warehouse, logistics, and technical teams to resolve customer issues.
Follow up on pending customer complaints and ensure timely resolution.
Maintain proper records of customer interactions and complaints.




Handle customer complaints professionally and maintain a positive customer experience.
Educate customers about products, features, usage, and basic troubleshooting when required.

Requirements
Positive verbal and written communication skills.
Comfortable communicating with customers over phone, email, and chat.
Prior experience in Customer Support / Customer Service / E-commerce Support will be an advantage.
Freshers with positive communication skills can also apply.

Note - Interested candidates can share their resume on - [email protected]

Pay: ₹22,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive Delhi
🏢 Concept Kart
📍 Delhi