19 Aug
|
equitas small finance bank
|
Nagpur
19 Aug
equitas small finance bank
Nagpur
Answer Inquiries: Respond to customer questions via phone, email, live chat, or social media.
Resolve Issues: Investigate complaints, troubleshoot basic problems, and provide effective solutions.
Process Transactions: Handle recent orders, returns, exchanges, refunds, and account updates.
Maintain Records: Document all customer interactions and resolutions accurately in internal databases.
Guide Customers: Explain product features, company policies, and service procedures clearly.
Escalate Problems: Forward complex or unresolved grievances to senior management or specialized teams.
📌 Customer Service Officer Mf Nagpur
🏢 equitas small finance bank
📍 Nagpur