Job Title: AR Caller / Accounts Receivable Caller

Experience: 1- 3 years preferred

Employment Type: Full-time

Job Summary An AR Caller is responsible for following up with customers/clients regarding outstanding invoices and ensuring timely collection of payments. The role involves regular communication with customers, resolving payment-related queries, maintaining accurate records, and supporting the companys accounts receivable process.

Key Responsibilities

- Make outbound calls to customers regarding overdue and outstanding invoices.
- Follow up on promised payment dates and ensure commitments are met.
- Communicate invoice details, outstanding balances, and payment terms clearly.
- Identify and resolve payment discrepancies, billing issues, and customer queries.
- Coordinate with internal teams such as Billing, Sales, and Accounts Payable to resolve disputes.
- Maintain accurate records of calls, customer responses, payment commitments, and follow-ups.
- Send payment reminders through email and other approved communication channels.
- Escalate long-pending or disputed accounts to the appropriate team.




- Meet daily/weekly collection and calling targets.
- Prepare and maintain reports related to outstanding accounts and collections.
- Ensure all customer interactions are professional and properly documented.

Required Skills

- Good verbal and written communication skills.
- Robust negotiation and follow-up skills.
- Basic knowledge of Accounts Receivable, invoicing, collections, and payment processes.
- Good MS Excel and computer skills.
- Ability to handle customer objections and payment disputes professionally.
- Strong attention to detail and record-keeping skills.
- Ability to work independently and meet targets.
- Good interpersonal and problem-solving skills.

Qualification

- Bachelors degree in Commerce, Accounting, Finance, Business Administration, or a related field preferred.
- Prior experience in AR, collections, finance, BPO/KPO, or customer service is an advantage.

Interested Candidates can share the resume to S. Vishnu priya- HR

Contact (phone hidden)

mail: [email protected]

📌 Accounts Receivable Caller (Chennai)
🏢 Access Healthcare
📍 Chennai