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Role Objective:

To manage front desk customer experience at the project site, make pre-sales calls and provide first-level project briefings on calls to potential leads/walk-ins (both CP and direct), and coordinate site tours with the closing team—ensuring a smooth, qualified, and conversion-oriented site experience. This role is a critical mandate sales position to improve site visits and customer experience at the site.

Work Allocation:

Workstream-
Customer Walk-in Handling (GRE) - 45% of Welcome customers, brief them about the project, and coordinate with closers
Pre-Sales Calling & Lead Warming—45% of follow-up leads, call warm leads, fix visits
Documentation & Registers—10% of walk-in logs, CP registers, CRM updates, and SV reports.

Key Responsibilities:
Front Desk Walk-In Management (GRE Role)—
Greet and register every walk-in (Direct + CP-sourced)
Offer brochures and water/refreshments, ensure a premium site experience
Maintain Walk-In Register, CP Log, EOD Reporting
Site Visit Coordination-
Assign the customer to the appropriate closing manager.
Ensure smooth transition from GRE → Closer
Ensure sales team attendance is recorded
Track and log CVs
Pre-Sales Calling (when walk-in movement is low ) -




Make 80–100 dials/day to warm leads
Fix 6–8 site visits/week
WhatsApp follow-ups & nurturing
Ensure 100% CRM tagging & lead updates
Sales Support & Documentation -
Maintain daily MIS
Assist closers with basic documentation (if required)
Maintain site hygiene and stock of brochures, leaflets, project kits

Candidate Profile – Must Haves:
Experience—0.6–2 years in real estate frontline / pre-sales / GRE
Industry—Fit Real estate (developer/mandate) preferred
Communication—clear, polite, presentable; strong customer handling
Project Understanding—Ability to explain unit types, amenities, pricing basics
Language—Marathi (highly preferred), Hindi, English
Grooming—professional behavior, neat appearance
Tools—Basic CRM, WhatsApp Business, Google Sheets
Mobility—Not mandatory (role is on-site)

Compensation & Advantages:
Fixed CTC: ₹15,000–₹20,000 per month
Performance Incentives
Travel Reimbursement: ₹3/km (only for approved official travel)

Work Structure:
6 Days/Week (Saturday & Sunday compulsory)
Weekly Off: One weekday (typically Monday/Tuesday)
In office Timings: 10 AM – 7 PM (project dependent)

📌 Pre Sales Cum Gre Guest Relationship Executive Hinjewadi Pune (India)
🏢 DC Consultants
📍 India