To ensure that every vehicle serviced or repaired at the workshop meets the required quality, safety and customer satisfaction standards before delivery.

Key Responsibilities
Final Vehicle Inspection
Inspect vehicles after completion of service/repair work.
Verify that all jobs mentioned in the Job Card have been completed correctly.
Check vehicle condition, fitment, cleanliness and overall workmanship.
Quality & Safety Checks
Check brakes, lights, horn, tyres, battery, steering, suspension and other safety-related items.
Conduct test rides when required.
Identify abnormal noise, vibration, leakage or other defects.
Job Card Verification
Compare completed work with the approved Job Card.
Ensure that no customer-approved job is missed.
Report incomplete or incorrect work to the concerned technician/service advisor.
Defect Identification & Rectification
Identify repeat repairs, workmanship issues and unresolved complaints.
Return the vehicle to the concerned technician for correction.
Re-inspect the vehicle after rectification.
Customer Complaint Verification
Verify whether the customer's reported complaint has been properly resolved.
Pay special attention to repeat complaints and major repairs.




Pre-Delivery Quality Check
Ensure the vehicle is ready for delivery.
Check service indicators, warning lights, test ride results and general vehicle condition.
Confirm that the vehicle is clean and properly prepared.
Quality Documentation
Record inspection findings.
Maintain records of rejected vehicles, repeat repairs and quality issues.
Report major defects and recurring issues to the Service Manager.
Coordination
Coordinate with Service Advisors, Technicians, Parts and Washing/Detailing teams.
Support the workshop in improving first-time-right repairs.
Quality Improvement
Monitor recurring technical and workmanship problems.
Suggest corrective and preventive actions.
Support implementation of workshop quality standards.

Key Performance Indicators (KPIs)
First-Time-Right %
Repeat Repair %
Customer Complaint Resolution
Number of Vehicles Rejected During Final Inspection
Quality Defect Rate
Delivery Delay Due to Quality Issues
Customer Satisfaction
Compliance with Inspection Checklist

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Quality Controller Thrissur (India)
🏢 SRIVARI HONDA AUTOMOTIVE (P
📍 India