Front Desk Officer - Axis Bank

Job Role:

Welcome and assist walk-in customers at the branch.

Handle customer queries regarding accounts, banking services and transactions.

Assist with Savings Account / Current Account (CASA) opening and documentation.

Process routine branch transactions and service requests accurately.

Handle customer complaints and coordinate with relevant departments for resolution.

Generate leads for CASA and other banking products.

Cross-sell products such as credit/debit cards, insurance, mutual funds and other financial products, depending on the assigned role.

Maintain daily reports and customer records.

Ensure proper KYC, AML and internal bank process compliance.

Coordinate with branch staff and support smooth day-to-day branch operations.

Skills Required

Positive communication and customer-handling skills





Basic computer knowledge / MS Office

Positive presentation and interpersonal skills

Problem-solving ability

Attention to detail

Ability to handle multiple customers and work under pressure

Sales and convincing skills are helpful because the role can include lead generation and cross-selling.
Experience

0 - 2 Years
No. of Openings

10
Education

12th Pass
Role

Front Desk Officer
Industry Type

Banking
Gender

[ Male / Female ]
Age Limit

19 - 31 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Benefits include

PF, ESI
Face Interview Location

Patna Bihar

📌 Front Desk Manager Freshers & Experienced Madhubani (India)
🏢 Axis Group of Services
📍 India