We're a growing D2C brand (Zevix) looking for a full time Customer Support Executive to join our small team.

What you'll do:

Call and WhatsApp customers to confirm COD (cash-on-delivery) orders

Follow up on abandoned carts and answer customer queries the same day

Coordinate with our packing team to track order status and shipments

Maintain daily records of orders, follow-ups, and customer responses

What we're looking for:

Transparent spoken Hindi/Hinglish (English is a plus)

Comfortable making outbound calls all day

Basic smartphone/WhatsApp/computer familiarity

Reliable, organized, and able to work independently

Experience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.

Work hours: Mon-Sat, 10 AM-7 PM

Work type: In-office
Experience

0 - 2 Years
No. of Openings

1
Education

10th Pass
Role

Customer Care Executive
Industry Type

Internet / E-Commerce
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office

📌 Customer Care Executive Full Time Freshers Gurugram
🏢 Zevix India
📍 Gurugram