Job Overview

We are looking for enthusiastic and customer-focused Voice Process Executives to join our team. The ideal candidate should be fluent in both English and Hindi and possess excellent communication skills to handle customer interactions effectively.

Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and concerns efficiently.
Provide accurate information regarding products and services.
Maintain high-quality customer service standards.
Document customer interactions and update records accurately.
Meet daily productivity and performance targets.
Follow company policies and process guidelines.

Required Skills
Fluent communication in English and Hindi.
Robust verbal communication and listening skills.
Basic computer knowledge and typing proficiency.
Ability to handle customer conversations professionally.
Valuable problem-solving and interpersonal skills.

Eligibility Criteria




Graduates and Undergraduates can apply.
Freshers are welcome.
Candidates with 6 months or more experience in any BPO domain will be preferred.

Job Details
Role: Voice Process Executive – L2
Location: Electronic City, Bangalore
Salary: ₹24,000 CTC per month (₹19,000 Take Home)
Working Days: 6 Days a Week
Week Off: 1 Rotational Off
Shift Timings: 8:00 AM – 5:00 PM
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
Login Hours: 9 Hours
Typing Requirement: 30 WPM with 90% Accuracy
Versant Score Requirement: 4+
Joining: Immediate Joiners Preferred

Skills & Requirements

Required Skills Communication

Preferred Skills Basic Computer Skill

Nice to Have Communication

Experience

0 - 0 years

Education

12th

Age Range

18 - 34 years

Languages Required
Hindi, English

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