JOB DESCRIPTION
Increase standards of customer service
Provide training and development for staff
Communicate with Franchise owners on a regular basis
Ensure quality consistency across the respective outlets
Maximize sales and profitability in the Outlets
Ensure that the sales targets are met for the respective outlets
Manage day-to-day operations within the organization
Oversee employee work on a daily basis to ensure adherence to organizational standards,
guidelines and SOP
Meet regularly with managed employees to provide critical feedback and encouragement
Manage employee schedules, including working hours
Track employee activity, including successful completion of designated tasks
Liaise with senior-level officers to coordinate and report on ongoing issues
Create and deliver reports to senior-level officers and maintain effective meeting notes
Identify organizational or employee-related issues and create effective solutions

JOB REQUIREMENTS




Proven leadership skills and the ability to effectively manage others
Distinct communication skills, including a willingness to offer positive and negative feedback as
needed
Robust interpersonal skills with a proven ability to communicate across different levels of an
organization
Working knowledge of basic computer operating systems, such as Posist, and Microsoft Office
Excellent organizational skills and an ability to create easily-followed guidelines for others
Strongly self-motivated, including studying and maintaining a working knowledge of industry
standards and trends

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📌 Area Manager New Delhi (India)
🏢 Xero Degrees
📍 India