Job Description

Hello Folks

Greetings From Startek!!!

If you are looking forward to make your career in a multinational BPO or looking for job change, then this is the right platform. Come and join us. We'll help you succeed.

Location -Noida

Roles and Responsibilities

- Listen to customer's concerns, issues and question,.
- Maintain a positive attitude and calmly respond to customer's complaints.
- Prepare customer reports by gathering data collected during customer interactions.
- Resolve customer's concerns and answer customer's questions to your best ability.
- Refer issues and questions to managers if necessary.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Ensure customer satisfaction and provide qualified support.

Desired Candidate Profile

- Under Graduate/Graduate/Post Graduate/ Experienced/Fresher can apply.
- Must be flexible with rotational shifts.
- Excellent communication skills.
- Should be comfortable with work from office.

📌 Customer Care Executive (Noida)
🏢 Startek
📍 Noida