Responsibilities & Key Deliverables

1. Field Quality & Failure Resolution

- Own resolution of critical field issues across vehicle systems (Mechanical, Electrical, Powertrain).

- Drive structured root cause analysis through joint investigations with cross-functional teams and suppliers.

- Establish robust failure diagnostics, benchmarking, and corrective action frameworks.

- Lead in management reviews (Quality council) for update to senior management.

2. Technical Leadership & System Expertise

- Provide strategic technical direction on vehicle systems, diagnostics, and failure modes.

- Ensure integration of mechanical, electronic, and software systems for end-to-end vehicle performance.

- Build advanced capabilities in diagnostics, measurement techniques, and validation tools.

3. Cross Functional Integration

- Collaborate with PD , Manufacturing, Supplier Quality, Service, and Program teams for issue resolution and design improvements.

- Lead joint investigations and represent the function in customer reviews, audits, and escalations.

- Drive horizontal deployment of learnings across platforms and vehicle programs.

4. Product Improvement & Feedback Loop

- Translate field insights into actionable design improvements and robustness enhancements.

- Influence product development through participation in design reviews and validation sign-offs.

- Drive continuous improvement in reliability, serviceability, and customer satisfaction.

5. Team Leadership & Capability Building

- Lead, mentor, and build a high-performing technical team across sub-domains.

- Develop capability in diagnostics, validation, and system engineering across levels.

- Foster a culture of quality, ownership,



and customer-first mindset.

Key Deliverables

- Reduction in field failure rates and improved customer satisfaction

- Faster closure of field issues with robust root cause identification

- Develop ICA and PCA for field solution aligned to field concerns resolution timelines

- Solid feedback loop driving product reliability improvement

- Capability development across validation and diagnostic domains

Preferred Industries

Electrical

Education Qualification

B.E. / B.Tech in Mechanical Engineering (preferred)

General Experience

15+ years in Quality Assurance in Passenger Car and Small Commercial Vehicle segment

Critical Experience

Exposure in Quality Management System deployment through structured product, process and Component Audit at PU/Plant level.Experience of Quality Assurance function and Exposure to manufacturing processes.Prior experience of handling CQA Head role for large plant like Nashik/ Chakan.Prior experience first time right launches in automotive passenger/commercial vehicle segments or Powertrain products.Experience of leading a medium to large sized team

System Generated Core Skills

Analytical Thinking

Business Analytics

Quality Assurance (QA)

Total Quality Management (TQM)

Resource Management

Product Audit

Quality System

Auditing

Process Design & Implementation

Reliability Improvement

Project Management

Statistical Analysis

Supplier Quality Management (SQM)

Quality Control

Quality Management System (QMS)

Continuous Process Improvement

Process Knowledge - Manufacturing

Automotive Technology

Six Sigma

Cost Benefit Analysis

ISO - Quality Management

Process Knowledge - MPDS

Business Statistics

System Generated Secondary Skills

📌 Head - CCRG (Critical Concerns Review Group) (Chakan)
🏢 Important Business
📍 Chakan