Job Description:

Roms n Raks Pet Store is seeking a responsible and experienced Store Manager to oversee daily store operations, ensure excellent customer service, manage staff, and maintain smooth functioning of the store. The ideal candidate should have strong leadership skills, retail experience, and a passion for customer satisfaction.

Key Responsibilities:

- Manage overall day-to-day store operations and ensure smooth functioning
- Supervise, train, and motivate store staff to achieve performance targets
- Ensure excellent customer service and handle customer queries or complaints professionally
- Maintain inventory levels, stock ordering, and proper merchandising
- Monitor sales performance and work towards achieving monthly targets
- Ensure accurate cash handling, billing, and daily sales reporting
- Maintain store cleanliness, hygiene, and visual merchandising standards
- Ensure compliance with company policies, procedures, and safety guidelines
- Coordinate with head office for reporting,



stock, and operational requirements
- Handle staff attendance, duty rosters, and leave management

Requirements & Qualifications:

- Minimum 2 years of experience in retail, preferably in pet care, FMCG, or specialty retail
- Proven experience in store or team management
- Strong communication and interpersonal skills
- Basic computer knowledge (POS systems, MS Excel, email)
- Ability to manage staff, inventory, and customer relations effectively
- Willingness to work flexible shifts, including weekends and holidays

Preferred Skills:

- Leadership and problem-solving abilities
- Sales-driven mindset with attention to detail
- Knowledge or interest in pet products and pet care (added advantage)

Job Type: Full time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Store Manager (Kochi)
🏢 Roms N Raks
📍 Kochi