Country/Region: IN

Requisition ID: 38688

Work Model:

Position Type:

Salary Range:

Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title: Technical Specialist-Cloud & Infra Engg

Description:

Area(s) of responsibility

JD:- L2 ITSM

Primary Skill –

Incident management and

P1 Bridge management.

Change Manager

Total experience:-8+Years

Relevant Experience:-5+Years

- ITIL certified

- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

- Support the design, development, delivery and management of communications.

- Conduct impact analyses, assess change readiness and identify key stakeholders.

- Provide input, document requirements and support the design and delivery of training programs.

- Complete change management assessments

- Identify, analyze and prepare risk mitigation tactics

- Identify and manage anticipated resistance





- Consult and coach project teams

- Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

- Support and engage senior leaders

- Coach managers and supervisors

- Support organizational design and definition of roles and responsibilities

- Coordinate efforts with other specialists

- Integrate change management activities into project plan

- Evaluate and ensure user readiness

- Manage stakeholders

- Track and report issues

- Define and measure success metrics and monitor change progress

- Support change management at the organizational level

- Manage the change portfolio

- Excellent Communication

📌 Technical Specialist-Cloud & Infra Engg (Noida)
🏢 Birlasoft
📍 Noida