Job Title: Quality Assurance Executive
Location: Calicut, Kerala
Job Type: Full-Time

Job Summary

We are looking for a detail-oriented Quality Assurance Executive to monitor and improve the quality of our services and processes. The role involves conducting quality checks, identifying issues, maintaining standards, preparing reports, and coordinating with different teams to ensure consistent quality.

Key Responsibilities

- Monitor day-to-day processes to ensure quality standards are maintained.
- Conduct regular quality checks and audits.
- Identify quality issues, errors, and process gaps.
- Analyze issues and suggest corrective and preventive actions.
- Monitor employee performance and service quality.
- Review Students feedback and identify areas for improvement.
- Maintain quality records, reports, checklists, and documentation.
- Prepare regular quality performance reports for management.
- Coordinate with different departments to resolve quality-related issues.




- Ensure employees follow company processes, SOPs, and quality standards.
- Conduct quality awareness and process training when required.
- Track improvements and follow up on corrective actions.
- Support continuous improvement initiatives across the organization.

Requirements

- Bachelor's degree in Business Administration, Quality Management, or a related field.
- 1–3 years of experience in Quality Assurance, Quality Control, Operations, or a similar role.
- Solid analytical and problem-solving skills.
- Excellent attention to detail.
- Good communication and interpersonal skills.
- Good knowledge of MS Office and reporting.
- Ability to monitor processes and identify areas for improvement.
- Strong coordination and follow-up skills.

Work Location: In person

📌 Quality Assurance Executive (Kozhikode)
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