Relationship Manager - MF EQU/RM-M/1834716

Company: Equitas Small Finance Bank
Location: Karnal, Haryana
Posted On: 18 Aug 2026
End Date: 23 Aug 2026
Required Experience: 1 - 3 years

Overview

- No. Of Openings: 1
- External Title: Relationship Manager - MF
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 23 Aug 2026

Organisational Details

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Micro Finance
- Sub-Department: Business
- Generic Role: Relationship Manager
- External Title (Job Role): Relationship Manager - MF
- Division: Inclusive Banking - MF
- Zone: North
- State: Haryana
- Region: Haryana
- Area: Karnal
- Cluster: Karnal
- PT Location: HARYANA
- Branch Code: 11013
- Branch Name: Panipat

Skills Required

- Skill: Customer Focus, Strategic Business Orientation
- Highest Education: 10TH, 12TH
- Working Language: Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|--------------------------------------------------------|-----------|---------------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC. | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products. | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexure - 1: Performance Rating





Repayment % to be achieved | Performance Rating | |--------------------------------------------------------|--------------------| | 100% repayment achieved by end of every month | 5 (Excellent) | | (99.81-100)% repayment achieved | 4 (Very Good) | | (99.51-99.80)% repayment achieved | 3 (Good) | | (99.31-99.50)% repayment achieved | 2 (Adequate) | | < 99.3 % repayment achieved | 1 (Far below) |

Annexure - 2: AOC Target Scoring Method

% of AOC Target | Scoring Method | |-----------------------------------------------------|----------------| | >120% of AOC Target | 5 (Outstanding) | | (111 -120)% of AOC Target | 4 (Excellent) | | (100% - 110%) of AOC Target | 3 (Very Good) | | (90 -99)% of AOC Target | 2 (Good) | | <90% of AOC Target | 1 (Adequate) |

Annexure - 3: Cross Sell Target Scoring Method

% of Achievement | Scoring Method | |-----------------------------------------------------|----------------| | >120% of Cross Sell Target | 5 (Outstanding) | | (111 -120)% of Cross Sell Target | 4 (Excellent) | | (100% - 110%) of Cross Sell Target | 3 (Very Good) | | (90 -99)% of Cross Sell Target | 2 (Positive) | | <90% of Cross Sell Target | 1 (Adequate) |

Annexure - 4: Member Retention Scoring Method

% of Achievement | Scoring Method | |-----------------------------------------------------|----------------| | >120% | 5 (Outstanding) | | (111 -120)% | 4 (Excellent) | | (100% - 110%) | 3 (Very Good) | | (90 -99)% | 2 (Good) | | <90% | 1 (Adequate) |

Annexure - 5: Self Development Scoring Method

Average Mandays of Training per Team Member | Scoring Method | |-------------------------------------------------------|----------------| | >=3 | 5 (Outstanding) | | 2.5-2.99 | 4 (Excellent) | | 2-2.49 | 3 (Very Good) | | 1-1.99 | 2 (Good) | | <1 | 1 (Adequate) |

Annexure - 6: Process Orientation Scoring Method

Audit Score | Scoring Method | |-----------------------------------------------------|----------------| | >95% | 5 (Outstanding) | | 91 - 95% | 4 (Excellent) | | 81-90% | 3 (Very Good) | | 71-80% | 2 (Good) | | <71 | 1 (Adequate) |

📌 Skill (Karnal)
🏢 Equitas Micro Finance India
📍 Karnal