Position: Relationship Manager - MF
Reference: RM-M/1834673
Entity: Equitas Small Finance Bank
Business Unit: Assets
Division/Function: Inclusive Banking - MF
Department: Micro Finance
Sub-Department: Business
Generic Role: Relationship Manager
External Title: Relationship Manager - MF

Location Details:

- Zone: North
- State: Haryana
- Region: Haryana
- Area: Karnal
- Cluster: Sonipat
- PT Location: Haryana
- Branch Code: 11009
- Branch Name: Hisar

Employment Details:

- Employment Type: Permanent
- Employment Category: Field
- No. Of Openings: 1
- Posting Date: 18 Aug 2026
- Closing Date: 23 Aug 2026

Required Experience: 1 - 3 years

Working Language: Hindi, English

Skills:

- Customer Focus
- Strategic Business Orientation

Highest Education: Bachelor of Arts

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|-------------------------------------------------------------|-----------|-----------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of current members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexure DetailsAnnexure - 1

Performance Rating
Repayment % to be achieved

Rating | Description | |---------|------------------------------------------------------| | 5 | Excellent:



100% repayment achieved by end of every month during the review period | | 4 | Very Good: (99.81-100)% repayment achieved by end of every month during the review period | | 3 | Good: (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 | Adequate: (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 | Far below expectation: < 99.3 % repayment achieved by end of every month during the review period |

Annexure - 2

Scoring method

Score | % of AOC Target | |-------|------------------------------------------------| | 5 | Outstanding: >120% of AOC Target | | 4 | Excellent: (111 -120)% of AOC Target | | 3 | Very Good: (100% - 110%) of AOC Target | | 2 | Good: (90 -99)% of AOC Target | | 1 | Adequate: <90% of AOC Target |

Annexure - 3

Scoring method

Score | % of Achievement | |-------|------------------------------------------------| | 5 | Outstanding: >120% of Cross Sell Target | | 4 | Excellent: (111 -120)% of Cross Sell Target | | 3 | Very Good: (100% - 110%) of Cross Sell Target | | 2 | Positive: (90 -99)% of Cross Sell Target | | 1 | Adequate: <90% of Cross Sell Target |

Annexure - 4

Scoring method

Score | % of Achievement | |-------|------------------------------------------------| | 5 | Outstanding: >120% | | 4 | Excellent: (111 -120)% | | 3 | Very Good: (100% - 110%) | | 2 | Good: (90 -99)% | | 1 | Adequate: <90% |

Annexure - 5

Scoring method

Score | Average Mandays of Training per Team Member | |-------|------------------------------------------------| | 5 | Outstanding: >=3 | | 4 | Excellent: 2.5-2.99 | | 3 | Very Good: 2-2.49 | | 2 | Good: 1-1.99 | | 1 | Adequate: <1 |

Annexure - 6

Scoring method

Score | Audit Score | |-------|------------------------------------------------| | 5 | Outstanding: >95% | | 4 | Excellent: 91 - 95% | | 3 | Very Good: 81-90% | | 2 | Good: 71-80% | | 1 | Adequate: <71 |

📌 Skill (Karnal)
🏢 Equitas Micro Finance India
📍 Karnal