20 Aug
|
Important Company of the Sector
|
Chennai
20 Aug
Important Company of the Sector
Chennai
Handling international customers through voice, chat support.
Taking ownership of customer issues reported and connecting them to remote support for resolution.
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Mac OS environments
Valuable understanding of computer systems and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. logmein)
📌 Voice Process (Chennai)
🏢 Important Company of the Sector
📍 Chennai