Role PurposeThe Floor Sales Manager will be responsible for managing the sales floor and supervising the sales team on a day-to-day basis. The role will focus on monitoring team productivity, call activity, lead follow-ups, conversions and overall performance, while providing real-time support to the team wherever required.Key Responsibilities- Manage and supervise the day-to-day activities of the sales team.- Monitor daily call volumes, follow-ups, leads and conversions of each team member.- Track individual and overall team performance against assigned targets.- Conduct regular floor huddles and performance reviews.- Identify gaps in team performance and take corrective action.- Regularly interact with team members to understand challenges,



customer issues and operational difficulties.- Assist team members with customer objections and difficult conversations.- Join client/customer calls whenever required to support the team and improve conversion.- Monitor lead follow-up and ensure leads are being handled within the defined timelines.- Prepare and share daily/weekly team performance reports with management.- Motivate the team and maintain discipline and productivity on the sales floor.- Handle customer escalations and coordinate with management wherever required.- Work closely with the sales/management team to achieve monthly revenue and conversion targets.

📌 Floor Sales Manager - Inside Sales (Bengaluru)
🏢 Radtel India
📍 Bengaluru