JOB DESCRIPTION – BUSINESS DEVELOPMENT MANAGER Position Title Business Development Manager (BDM)Department Sales & Business Development Reporting To Manager – Sales & Business Development LocationIndore, Madhya Pradesh Employment Type Full Time – Field Sales Experience Required 2 – 5 years in B2B / B2C, Industrial Sales, Institutional Sales experience in Coal QualificationB.E./B.TECH/ MBA Or Graduate of any stream Travel Extensive travel within assigned territory1. Position SummaryResponsible for developing new business and expanding the assigned territory for Coal Supply & Industrial Fuel Solutions. The role involves identifying coal-consuming industries, generating leads, understanding customer requirements, offering suitable coal grades, negotiating commercial terms, closing orders and maintaining long-term customer relationships.2. Key Responsibilities2.1 Lead Generation and ProspectingIdentify and develop current customers through market visits, references, cold calling, industry networks.Target Manufacturing companies like Pharmaceutical, Chemical, Paper, Steel, Sponge Iron, Cement, Agro Industries and other coal-consuming industries.Build and maintain a strong customer/lead database and classify leads as Hot / Warm / Cold.2.2 Sales and Revenue GenerationAchieve monthly, quarterly and annual sales targets.Understand customer requirements regarding coal quantity, size, GCV, ash, moisture and other quality parameters.Promote suitable Steam Coal, Slack Coal and ROM Coal as per customer requirements.Prepare quotations, negotiate prices and commercial terms and close orders.Follow up on POs, advance payments, dispatches, deliveries and outstanding receivables. 2.3 Coal Supply & CoordinationCoordinate with procurement, logistics and operations teams for timely supply.Monitor dispatches, delivery schedules, quantity and quality-related requirements.Coordinate with customers regarding sampling,



testing and quality issues.Ensure smooth execution of orders and resolve customer concerns.2.4 Customer Relationship ManagementDevelop and maintain strong relationships with Purchase, Commercial, Plant and Management teams.Conduct regular customer visits and follow-ups.Generate repeat orders, referrals and long-term supply opportunities.Address customer complaints and coordinate for timely resolution. 2.5 Market IntelligenceTrack coal prices, availability, demand and competitor activities.Identify new coal-consuming industries and emerging business opportunities.Monitor market trends, customer requirements and applicable industry developments.Share market feedback and business opportunities with management. 2.6 Reporting and DocumentationMaintain Daily Sales Report, Lead Tracker and customer database.Submit weekly/monthly sales and market reports.Track enquiries, quotations, orders, sales and collections.Participate in sales review meetings with complete data and updates. 3. Key Performance IndicatorsAchievement of monthly/quarterly sales targets.New qualified leads and customer acquisitions.Customer visits and enquiries generated.Lead-to-order conversion ratio.Sales volume and revenue generated.Repeat orders and customer retention.Timely collection of receivables.Accuracy and timeliness of reporting. 4. Required Qualifications and ExperienceB.E./B.TECH/ MBA Or Graduate of any stream.2–5 years of experience in B2B, B2C, Industrial, Institutional or Project Sales.Experience in Coal, Steel, Cement, Power or related industries will be an advantage. 5. Skills and CompetenciesStrong communication, negotiation and relationship-management skills.Basic understanding of coal quality parameters – GCV, Ash, Moisture, Size, ADB/ARB, etc.Strong sales, follow-up and order-closing abilities.Target-oriented and comfortable with extensive field travel.Good knowledge of MS Excel, Word and CRM/reporting tools.English, Hindi and regional language proficiency preferred. 6. Compensation and GrowthFixed Salary + Performance-Linked Incentives.Travel/Conveyance and other allowances as per company policy.Career growth opportunities based on performance and business contribution. Contact No: +91 (phone hidden), Email: [email protected]

📌 Business Development Manager (Indore)
🏢 Centurion Energy (I) Private
📍 Indore