Team Leader – OperationsLocation: Jaipur & LucknowProcess: InternationalKey Responsibilities:Lead, mentor, and motivate a team to achieve operational KPIsManage day-to-day backend operations ensuring quality, productivity, and SLA adherenceConduct regular performance reviews, coaching sessions, and feedback discussionsAnalyze reports, identify gaps, and implement corrective action plansCollaborate with Quality, Training, and Support teams for continuous improvementEnsure compliance with international client standards and internal policiesDesired Candidate Profile:Minimum 1–3 years of experience as a Team Leader in InternationalStrong people management and stakeholder handling skillsExcellent analytical, problem-solving, and decision-making abilitiesGood communication skills (written & verbal)Comfortable working in a quick-paced, global environmentHands-on experience with MIS, reporting, and performance management
📌 Team Lead (Lucknow)
🏢 TP
📍 Lucknow