Job Description
As a Business Process Associate, you will play a key role in monitoring and tracking operational metrics to ensure efficiency and accuracy across processes. You’ll analyze workflows, troubleshoot issues, and collaborate with cross functional teams to drive process improvements and operational excellence.
Key responsibilities:
• Metric Tracking – Monitor and track key operational metrics as per agreed standards.
• Process Analysis – Identify delays, bottlenecks, and inefficiencies in workflows.
• Issue Resolution – Troubleshoot operational problems and recommend improvements.
• Process Optimization – Suggest upgrades to enhance productivity.
• Reporting – Prepare and maintain detailed production process reports.
RequirementsEducational Qualifications
• Bachelor’s degree in Business, Arts, Commerce, or related fields.
Experience
• 0–6 months of experience (Fresh graduates welcome).
Functional Skills
• Proficiency in Microsoft Office applications.




• Intermediate/advanced Excel and basic SQL knowledge (preferred).
• Ability to manage multiple tasks in a rapid-paced environment.
Behavioral Skills & Attitude
• Communication Skills – Communicate clearly and persuasively with stakeholders.
• Adaptability – Responds effectively to changing priorities and evolving environments.
• Collaboration & Teamwork – Work seamlessly with cross-functional teams.
Requirements
Requirements: • 4+ years of experience in B2B SaaS marketing, preferably in Conversational AI, Voice AI, or Enterprise Tech. • Strong background in Demand Generation and pipeline contribution. • Exposure to Product Marketing and Brand Strategy. • Hands-on with CRM (Hub Spot/Zoho), paid campaign tools, analytics platforms. • Tech-savvy: Engineering + MBA preferred. • Demonstrated leadership in managing cross-functional teams

📌 Business Process Associate (India)
🏢 Rezo.AI
📍 India