Required Experience

- 8 14 years of overall IT experience, with a significant portion in Salesforce solution/technical architecture roles.

- Proven experience architecting and delivering Salesforce Service Cloud implementations at enterprise scale.

- Hands-on experience with Agentforce or other Salesforce AI/agentic capabilities.

- Strong background in Salesforce data modeling, security architecture, and integration design.

- Experience leading technical teams and owning architecture decisions across the full delivery lifecycle.

Required Skills

Salesforce Platform:

- Service Cloud architecture - Case Management, Omni-Channel, Knowledge, Service Console.

- Agentforce - agent actions, topics, grounding, and AI-assisted service workflows.

- Apex, Lightning Web Components (LWC), Flows and automation,



and platform events.

- Integration patterns - REST/SOAP APIs, middleware (Mule Soft or equivalent), event-driven architecture.

- Data modeling, sharing and security architecture, and governor limit management.

Architecture & Delivery:

- Solid technical architecture and solution design fundamentals.

- Experience with Agile delivery, CI/CD, and Salesforce Dev Ops tooling.

- Excellent stakeholder communication and the ability to present architecture to both technical and business audiences.

Apply: https://www.jobdaddy.in/jobs/cmszqk5yh0001l204ql5hm43n

📌 Solution Architect - Salesforce (India)
🏢 Trispoke managed services
📍 India