Description

We are seeking a Technical Support Engineer to join our team in Bangalore, India. This role is ideal for freshers/entry-level candidates who are passionate about technology and eager to provide exceptional support to our customers.

Responsibilities

- Provide technical support to customers via phone, email, and chat
- Diagnose and troubleshoot technical issues related to software and hardware
- Document and track customer interactions and issues in the ticketing system
- Collaborate with engineering and product teams to resolve complex issues
- Maintain a high level of customer satisfaction through effective communication
- Create and maintain technical documentation and FAQs for internal use and customer reference

Skills and Qualifications

- Strong problem-solving skills and ability to troubleshoot technical issues




- Excellent verbal and written communication skills in English
- Familiarity with operating systems (Windows, Linux, macOS)
- Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP)
- Knowledge of common software applications and troubleshooting techniques
- Ability to work collaboratively in a team setting
- Eagerness to learn and adapt to new technologies and tools

Job Title: Technical Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2022-2026

Experience: Freshers & experience

Salary: 3lpa to 3.8lpa

Location: Bangalore and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404

📌 Technical Support Engineer Job Opening in Bangalore (Bengaluru)
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📍 Bengaluru