Key Requirements

- Strong hands-on experience in ServiceNow
- Valuable understanding of ServiceNow ITSM modules
- Experience in Incident, Problem, Change & Request Management
- Hands-on experience with Jira for ticketing and issue tracking
- Good knowledge of PuTTY for remote server access and troubleshooting
- Strong experience with Git Bash and basic Git commands
- Understanding of ServiceNow workflows, configurations & integrations
- Ability to troubleshoot and resolve ServiceNow application issues
- Good understanding of ITIL processes and best practices
- Experience in production support, incident resolution & root cause analysis
- Good knowledge of REST/SOAP APIs and system integrations is preferred
- Strong communication, analytical and problem-solving skills
- Ability to work with cross-functional teams and support business requirements

⭐ Mandatory Skills

ServiceNow | ITSM | Incident Management | Problem Management | Change Management | Request Management | Jira | PuTTY | Git Bash | ITIL | Troubleshooting | Production Support | Root Cause Analysis | ServiceNow Configuration | ServiceNow Integration

📌 ServiceNow Consultant (Pune)
🏢 AadhyaRaj Technologies
📍 Pune