We are looking for confident and customer-focused Global Voice Support Agents to handle international customer interactions through voice channels. The ideal candidate should have excellent communication skills, a qualified attitude, and the ability to resolve customer queries efficiently.

Key Responsibilities:

- Handle inbound and outbound calls from international customers.
- Understand customer concerns and provide accurate solutions.
- Maintain a professional and friendly communication style.
- Resolve complaints, requests, and service-related queries.
- Document customer interactions accurately in the system.
- Meet quality, productivity, and customer satisfaction targets.
- Follow company policies, procedures, and service standards.
- Coordinate with internal teams when escalation is required.




- Ensure a positive customer experience on every interaction.

Skills Required:

- Excellent verbal communication and active listening skills.
- Good English communication with a neutral/global accent.
- Strong problem-solving and interpersonal skills.
- Ability to work in rotational shifts.
- Basic computer and CRM knowledge.
- Customer-oriented approach with good patience and empathy.

Eligibility:

- HSC / Graduate candidates can apply.
- Freshers and experienced candidates are welcome.
- Candidates with international voice/customer service experience will be preferred.

Contact- Shreya (phone hidden)/ [HIDDEN TEXT]

📌 Global Voice Support Agent (Mumbai)
🏢 .
📍 Mumbai