**Job Summary** With Sound business/functional knowledge on trading and commodity side needed 6+ years overall Familiarity with standard support processes such as incident and issue management Experience of working in a high volume time critical environment. Robust Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis Should be able to communicate with Business Users and other stakeholders whenever needed **Responsibilities** With Sound business/functional knowledge on trading and commodity side needed 6+ years overall Familiarity with standard support processes such as incident and issue management Experience of working in a high volume time critical environment.



Strong Technical Knowledge on SQL Server or Oracle Able to interact with the customer on day to day issues and send reports on daily basis Should be able to communicate with Business Users and other stakeholders whenever needed Experienced in Handling Production Issues and provide Bug Fix/ Solution in Production Providing Second and Third line support for user issues Ensuring production systems are fully operational and provide quick work around and solution Must be able to speak fluently in English Strong verbal and written communication both with business users and internal IT teams. Experience in preparing analysing and presenting reports Should have knowledge in ITIL Good to have Oracle Fusion/ERP functional knowledge experience Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

📌 Technical Lead (Chennai)
🏢 Cognizant
📍 Chennai