US Customer Service Process (Pune)

US Customer Service Process (Pune)

20 Aug
|
Crescare Solutions
|
Pune

20 Aug

Crescare Solutions

Pune

About Company- CRESCARE SOLUTIONS is hiring for International Process

*Location: Kharadi, Pune*
Process: US Voice Process

Eligibility
- Experience: 1–2 years of International BPO (ITNL) experience is mandatory
- Communication: Excellent English communication is mandatory
- Transport: Candidate's residence should be within a 15 km radius of the office

Experienced Candidates:
- Up to ₹45,000 (depending on their last drawn)
-
Selection Process
HR, VNA and Ops

1. HR Round – Normal phone call + Zoom call
2. VNA Round (Voice and Accent) – Tongue twisters, speaking topic, paragraph reading, and pronunciation of challenging US city/citizen names
3. Aptitude Test – Vocabulary, Grammar, Typing (20 WPM), and Logical Reasoning
4. Operations Round

Shift & Advantages
US Rotational shifts
⏱️ Working Hours: 9 hours
5 working days
2 Rotational offs
Transportation: Free home pick-up & Drop

📌 US Customer Service Process (Pune)
🏢 Crescare Solutions
📍 Pune

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