Inventory Management • Monitor inventory levels and coordinate with supply chain teams to ensure stock availability. • Implement strategies to manage and reduce out-of-stock and overstock situations. Campaign & Promotion Management • Develop and manage promotional campaigns, including deals, discounts, and special offers, to drive traffic and sales. • Utilize marketplace advertising tools and strategies (e.g., Amazon Sponsored Products) to increase product visibility. Performance Analysis & Reporting • Track and analyze key performance indicators (KPIs), such as sales volume, conversion rates, and customer reviews. • Prepare regular performance reports and provide actionable insights to optimize marketplace performance. Customer Service & Feedback Management • Monitor and respond to customer inquiries, reviews, and feedback in a timely and qualified manner. • Address and resolve any issues related to orders, returns, and refunds to maintain high customer satisfaction. Competitive Analysis • Conduct market research and competitor analysis to identify trends, pricing strategies, and best practices. • Adjust strategies based on competitive insights to maintain a competitive edge

📌 E-commerce Marketplace Specialist (Gurugram)
🏢 Happiest Resume
📍 Gurugram