- Make outbound/inbound calls to promote internet plans & services.
- Explain pricing, features, and offers clearly to customers.
- Handle queries, complaints, and provide resolutions.
- Follow up on leads & convert them into sales.
- Maintain accurate customer data & call records.
- Coordinate with the sales team for smooth customer onboarding.
Required Skills & Qualifications:
- Minimum 1 year of experience in tele calling, customer support, or sales (ISP/Telecom preferred).
- Fluency in English (Additional regional languages are a plus).
- Solid persuasion, negotiation & interpersonal skills.
- Basic knowledge of broadband & internet services.
- Ability to meet sales targets & handle pressure.
- Immediate joiners preferred.