- Provide exceptional customer support to clients through phone calls
- Handle customer queries related to products/services offered by Accenture.
- Resolve issues promptly and efficiently while maintaining a high level of professionalism.
- Collaborate with internal teams to resolve complex customer complaints.
- Meet performance targets set by the organization for quality, productivity, and sales metrics.
Desired Candidate Profile
- 0-5 years of experience in BPO/Call Centre environment (International Voice Process).
- Excellent communication skills with ability to handle international customers effectively.
- Strong problem-solving skills with attention to detail and analytical thinking.
- Ability to work in rotational shifts including night shifts (if required).
- Graduation from any stream with positive English language proficiency.
📌 SR Customer Support (India)
🏢 Ignites Human Capital
📍 India
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