Job Description
Position Title: Telephone Operator
Responsibilities:
1. Answering and Directing Calls:
Professionally answer incoming calls and provide a warm, courteous greeting.
Direct calls to the appropriate person or department promptly and accurately.
2. Message Taking:
Record and relay messages accurately, including contact details, nature of the call, and
urgency level.
3. Maintaining Phone Directory:
Regularly update and maintain the company's phone directory to ensure accurate
information.
4. Providing Information:
Offer general information about the company and its services to callers.
5. Handling Inquiries:
Address inquiries and provide appropriate assistance or direct inquiries to the relevant
department.
6. Maintaining Call Logs:
Keep detailed records of incoming and outgoing calls for reporting and auditing purposes.
7.



Following Communication Protocols:
Adhere to established communication protocols and procedures.
8. Handling Emergencies:
Respond to emergency calls promptly and follow established protocols for crisis situations.
RequirementsGraduate
1. Experience: 3+years
2. Salary: 25000-35000
3. Branch Location: Corporate Mills
4. Work timings: 9:30 AM-6:30 AM
BenefitsIndustrial standards
Requirements
Position Title Retail Sales Officer - Kirtilals & Glow by Kirtilals Department Sales Qualification Graduate with Valuable Communication Skill Experience Fresher / Minimum 1 year Location Erode Gender Male / Female Salary 4 - 4.5 LPA

📌 Telephone Operator (India)
🏢 Ontrack HR services
📍 India