Job Description

We re seeking a highly motivated Associate Product Manager (APM) to join our Salesforce Platform team with a focus on Einstein (AI/ML) and Agentic capabilities . The ideal candidate will have at least 4+ years of experience working with CRM platforms and will play a key role in optimizing and managing our end to end Sales processes.

In this role, you ll collaborate with cross-functional teams to define and execute product features that harness the power of Salesforce Einstein and next-generation agentic experiences to drive intelligent automation, decision-making, and customer success.

Key Responsibilities:

- Assist in the product lifecycle for Einstein-powered features and agentic experiences within the Salesforce Platform.
- Partner with engineering, design, data science, and business stakeholders to define feature requirements and user stories.
- Translate business needs into technical specifications with an emphasis on intelligent workflows, real-time recommendations, and autonomous actions.
- Conduct competitive research and market analysis to inform product direction.
- Collaborate on experimentation and A/B testing to validate product hypotheses and measure impact.
- Drive and document product roadmap items related to generative AI, predictive analytics, and proactive automation.
- Work closely with QA and release teams to ensure high-quality delivery and ongoing performance tracking.
- Support product demos, stakeholder presentations, and user training related to Einstein and agentic capabilities.
- Stay abreast of the latest developments in AI, Salesforce ecosystem (e.g.,



Einstein Copilot, Flow, Apex), and customer behavior trends.

Required Qualifications:

- Bachelor's degree in business, Information Systems, or a related field [Technical background preferred]
- Overall 4+ years of work experience in the Order Orchestration space, with projects implemented around AI/Agentic workflows.
- 2+ years of experience working as a Associate Product Manager or similar role with a focus on Salesforce CRM.
- Robust analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Exposure to or interest in AI/ML technologies, especially Salesforce Einstein, LLMs, and agentic design principles.
- Familiarity with Salesforce Platform (Sales Cloud, Service Cloud, Flow Builder, etc.) is strongly preferred.
- Excellent communication skills, with the ability to present complex ideas to both technical and non-technical stakeholders.
- Salesforce certification(s) is a big plus.

Preferred Skills:

- Experience working on intelligent assistants, AI-driven user interfaces, or process automation.
- Understanding of key AI concepts: natural language processing (NLP), large language models (LLMs), recommendation systems, etc.
- Familiarity with tools like Salesforce Data Cloud, Prompt Builder, Apex, or Lightning components is a plus.

Role: Product Manager
Industry Type: Advertising & Marketing
Department: Product Management
Employment Type: Full Time, Permanent

Role Category: Product Management - Technology

Education

UG: Any Graduate, B.B.A/ B.M.S in Management

PG: CA in CA

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