Customer Support Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted today

Fresher Job

Be an early applicant

About the job

Customer Support Executive International Voice/Chat Process

Location: Pune

Work Mode: Work from Office

Shift: Rotational Shifts (Including Night Shifts)

Joining Preference: Immediate Joiners

About the Role

We are seeking energetic and customer-centric professionals to join our Customer Support team. The ideal candidate should possess excellent communication skills, a passion for delivering exceptional customer service, and the ability to resolve customer queries efficiently across multiple channels.

Eligibility Criteria

- Graduate/Undergraduate in any discipline
- Freshers and candidates with up to 2 years of experience are welcome to apply
- Excellent verbal and written communication skills in English
- Strong interpersonal and problem-solving abilities
- Comfortable working in rotational shifts, including night shifts
- Ability to work effectively in a fast-paced environment
- Immediate joiners will be preferred

Key Responsibilities

- Handle customer interactions through phone, email, and chat channels.
- Provide accurate and timely responses to customer inquiries.
- Resolve customer concerns while ensuring a high level of customer satisfaction.
- Maintain detailed and accurate records of customer interactions.




- Collaborate with internal stakeholders to address customer issues effectively.
- Adhere to service quality standards, productivity metrics, and company policies.
- Identify customer needs and provide appropriate solutions.
- Build and maintain positive customer relationships through skilled communication.

Required Skills

- Excellent communication and customer service skills
- Strong listening and comprehension abilities
- Valuable analytical and problem-solving skills
- Proficiency in basic computer applications and data entry
- Ability to multitask and manage priorities effectively
- Strong attention to detail and organizational skills

Application Details

Interested candidates may share their updated resume at:

Contact: (phone hidden)

Email: [email protected]

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Executive - Fresher (Maharashtra)
🏢 WNS
📍 Maharashtra