Customer Service Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

1 year(s)

1 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

Job description

Executive Customer Service (Pre-Sales)

Location: Kolkata

Key Responsibilities

- Coordinate with customers and distributors to understand requirements and promote company products.
- Manage, record and distribute leads to the respective sales team.
- Coordinate with the sales team and follow up on leads, negotiations and deal closures.
- Communicate with customers/distributors regarding product requirements, pricing and commercial discussions.
- Maintain MIS of customer, distributor, lead and deal details.
- Conduct market/customer research and provide insights for business opportunities and product development.
- Prepare regular reports on lead status, follow-ups and conversions.

Qualification & Skills

- Graduate in any discipline; MBA/PGDM in Sales & Marketing preferred.
- 13 years of experience in Pre-Sales, Customer Service or Sales Coordination.
- Solid communication,



negotiation and coordination skills.
- Proficiency in MS Excel, MIS and reporting.
- Strong research and analytical skills.

Role: Pre Sales Consultant

Employment Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education

UG: Any Graduate

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Executive (Kolkata)
🏢 Regaal Resources
📍 Kolkata